How many initiatives is your organization currently managing
Take a moment to reflect: how many initiatives is your organization currently managing, and how many of those deliver measurable results? In an organization, initiatives arise from diverse directions and at varying intervals. Marketing, technology, sales, operations—each has its own vision for what the company needs to grow. Since every proposal appears valuable, the organization […]
Without an IT Strategy, Your IT Committee Is a Waste Misuse of Time
You regularly assemble the organization’s most valuable people — department heads, the CFO, technology leaders — to discuss the IT budget. Yet, after each meeting, the same questions persist: Why are IT costs increasing while business outcomes remain unchanged?Why have we been discussing “digital transformation” for years, yet see no tangible breakthroughs? This scenario is […]
7 Principles for Running Effective Experiments in Organizations
Change is positive, and innovation is essential. However, not everything labeled as an “experiment” leads to success. A well-structured experiment can become a strategic step forward for a company, whereas a poorly managed one may result in setbacks, demotivation, and wasted time. Organizations often have managers who like to say: “Let’s try it!”But initiating an […]
12 Essential Metrics for Effective Organizational Management
Running a business today means navigating constant change. Markets shift fast, customer expectations rise even faster, and competitors move quickly. To lead effectively in this environment, instincts aren’t enough, decisions need to be backed by real data. Strong processes are important, but without the right metrics, you can’t really know what’s working and what needs […]
The ProCredit Bank Experience – Agile Ways of Work
In the modern banking world, agility has become a core competency. The ability to adapt quickly to changing market conditions, meet evolving customer needs, and operate with transparency and speed is what sets future-ready banks apart. But agility doesn’t mean discarding what has worked. It means building on a strong foundation while embracing change where […]
From PMO to Agile Delivery Office: Tegeta Motors’ Transformation Journey
The Project Management Office (PMO) plays a critical role in ensuring the successful execution of strategic initiatives. However, the increasing pace of business dynamics and technological advancements necessitates a shift from traditional PMO approaches toward more agile, outcome-focused structures. Tegeta Motors one of the largest automotive businesses in the South Caucasus and Central Asia and […]
Aligning Medical, Operational, and Strategic Goals with OKRs in Healthcare
At the beginning of the year, a clinic’s leadership team approves a strategic plan filled with ambitious goals: improving clinical outcomes, increasing patient satisfaction, and ensuring financial stability. This strategy is presented to the staff. A few months later, a huge gap emerges between the strategy document on the shelf and the daily reality of […]
Building Integrated Healthcare Teams by Breaking Down Operational Silos
In any clinic, two parallel worlds typically exist. The first is the clinical world, where success is measured in patient health outcomes, correct diagnoses, and lives saved. The second is the administrative world, where success is measured by budget performance, efficient resource utilization, and financial statements. When these two worlds operate in isolated silos, they […]
Standardizing Clinical Environments by Tackling Documentation Chaos
Imagine a single piece of paper in a clinic. It is a lab test result that shows a critically high level of potassium in a patient’s blood. This paper came out of the lab machine and was placed in a special tray. A junior medical staff member was supposed to take it to the designated […]
Turning Citizen Feedback into Innovation in Public Services
Public agencies spend significant resources creating channels for citizen feedback: hotlines, suggestion boxes, web forms, and public hearings. Despite this effort, a fundamental disconnect persists: citizens feel their feedback disappears into a “black hole,” while public servants often perceive the feedback as an overwhelming stream of unconstructive complaints. The problem is that the system is […]
