The Project Management Office (PMO) plays a critical role in ensuring the successful execution of strategic initiatives. However, the increasing pace of business dynamics and technological advancements necessitates a shift from traditional PMO approaches toward more agile, outcome-focused structures.
Tegeta Motors one of the largest automotive businesses in the South Caucasus and Central Asia and a top-5 company in Georgia manages both traditional Waterfall and Agile projects. With 28 branches, nearly 3,000 employees, and a customer base exceeding 500,000, effective project management and delivery are mission-critical.
This transformation would not have been possible without the vision of the company’s leadership and its readiness for organizational change. Through close collaboration with management, a clear ambition emerged: to align the PMO with modern standards and evolve it into an Agile Delivery Office. This decision was rooted in the organization’s understanding that fast-growing businesses require more flexible and efficient approaches to sustain success.
Agile Delivery Office: Evolving the Role of PMO
The Agile Delivery Office represents the evolutionary next step of the traditional PMO—responding to today’s business challenges. Unlike conventional PMOs, which primarily focus on process control and standardization, the Agile Delivery Office is geared toward delivering business value quickly and effectively. It integrates Agile principles with project management best practices, enabling the organization to respond swiftly to changing business demands.
Transformation Approach
The transformation process began with a detailed assessment, accompanied by a Value Stream Mapping exercise to deeply analyze existing workflows. This analysis informed the development of detailed documentation and an actionable transformation roadmap.
Special focus was placed on a pilot team to test new practices and approaches. This pilot phase allowed for process refinement before scaling across the organization. Notably, the entire transformation was carried out with full team engagement, driven by clear communication of the need for change and the expected benefits.
Role of the Agile Delivery Manager
During the initiation phase of each project, the Agile Delivery Manager lays a strong foundation by driving the development and approval of project initiation documentation, crafting the project charter, and guiding key decision-making processes. The role is crucial in aligning timelines and budgets across stakeholders and in establishing stakeholder management and communication plans—both vital to project success.
In terms of delivery methodology, the Agile Delivery Manager works closely with SAP functional consultants to shape the product backlog in Jira. They lead Agile ceremonies, processes, and policies within the delivery framework, ensuring visibility and momentum. They also identify and escalate impediments, oversee release planning, and manage communication around release notes.
Strategic Importance of the Agile Delivery Manager Role
A key outcome of this transformation was the institutionalization of the Agile Delivery Manager role—an integrated function that spans project initiation, delivery methodology, ownership, and value realization. Acting as a bridge between business and technical teams, the Agile Delivery Manager ensures transparency and drives toward real business value.
Key Takeaway
This experience offers valuable insights for organizations aiming to become more agile and outcome-driven. It demonstrates how strategic alignment, leadership engagement, and structured change management can evolve a traditional PMO into a modern Agile Delivery Office fit for the demands of a fast-changing business environment.
